Legal
Privacy Policy
Last updated: June 1, 2025
Information We Collect
- Name, email address, and phone number when you submit a quote request or contact form
- Property address and service details you provide
- Payment information processed securely through our payment providers
- Usage data and cookies when you browse our website
How We Use Your Information
- To provide and improve our landscaping services
- To respond to your inquiries and quote requests
- To send service confirmations and appointment reminders
- To process payments and maintain billing records
- To comply with legal obligations under British Columbia law
Information Sharing
- We do not sell, trade, or rent your personal information to third parties
- We may share information with service providers who assist in our operations
- We may disclose information when required by law or to protect our rights
Cookies & Tracking
- We use cookies to improve website functionality and user experience
- You can control cookie settings through your browser preferences
- We may use analytics tools to understand how visitors use our site
Data Security
- We implement appropriate technical and organizational security measures
- All payment transactions are encrypted and processed by certified payment providers
- We retain your data only as long as necessary to provide services and meet legal requirements
Your Rights (PIPEDA & BC PIPA)
- You have the right to access the personal information we hold about you
- You may request correction of inaccurate information
- You may withdraw consent for non-essential communications at any time
- To exercise any of these rights, please contact us at info@blackpandalandscaping.com.